"The impact of Amazon’s cheap, hard-to-fix gear is ignored or obscured at every level. The company’s environmental report talks about a 'circular economy' mostly in the context of refurbished goods customers can buy. Customers, it reads, 'may discover' a device recycling program or trade-in programs (we had no idea either existed, and you likely didn’t, either). An iFixit staffer who twice received a keyboard with a missing part was told by different Amazon customer support reps to 'just simply thrown into trash' [sic] and “just [give] it to garbage man, they will separate that.'"
"But nobody seems to be asking of Amazon the same kind of device stewardship that we ask of Apple, Google, Microsoft, and even smaller brands."
"Activists like us at iFixit pressure the makers of expensive, useful devices when they fail to design for reliability and a sensible afterlife. Sometimes it pays off. Apple is pushing the envelope and developing recycled sources for challenging materials like rare earth metals, and puts trade-in and recycling options in front of their customers. Microsoft redesigned the Surface Laptop 3 to dramatically improve its repairability. Amazon, meanwhile, is selling loads of electronic devices at artificially low prices, and their product responsibility policy is, at best, a quiet and very mixed message.
It’s high time that we demand better. Let’s hold Amazon to the same e-waste standards as the rest of the industry."
Canada's Longest Standing Recycling Council